If your vehicle qualifies and the manufacturer fails to fix the defect after multiple repair attempts, you need to:

  • Step 1: Send a written notice to the manufacturer via certified or express mail.

  • Step 2: Allow the manufacturer one final repair attempt.

  • Step 3: If the issue persists, submit a Request for Arbitration with Florida’s Department of Legal Affairs along with supporting documents.

  • Step 4: Attend arbitration. If the outcome isn’t favorable, you may file a lawsuit.

An attorney can help handle these steps and increase your chances of a successful outcome.