I had this message waiting on my computer "Outlook couldn't start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode. Do you want to open in Safe Mode? I choose yes, then it states that Microsoft Office stopped working and I am only allowed to accept this. Help anyone? I have uninstalled and reinstalled Outlook and get the same scenario Create a new Outlook profile, add the email account, then try restarting Outlook and verify the result.
Was this reply helpful? Yes No. Sorry this didn't help. I did do this, but now I can only open up Outlook under Safe Mode. It will not start up properly. I keep getting the message "Microsoft Outlook has stopped working. A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available. If Outlook works as expected in safe mode, disable the add-ins by following steps mentioned below and determine if the problem has caused by any Add-in: a Click on File menu, click Options, Add-ins, Go button besides Manage: Com-in Add. If the issue reappears again, it will help you to determine which add-in is causing this issue. Thank you. Well I tried what you suggested and it still doesn't work; however, it showed me a disabled add-in called "mssphtb.
I still only able to open Outlook in Safe Mode. Run Fix it from the following KB link to remove the Office installation, restart the computer, then re-install the Office suite from My Account page and try working with the Outlook. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.
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Details required : characters remaining Cancel Submit. WEll, I did everything and I am still having a problem. The only thing the Analyzer tool mention was that the plug in "MSouPlug. I have no idea what plug this is.. I disabled all of them and still had this problem. If so, you may disable the unwanted software those conflict with the suite or get them updated.
Cornelius Christopher lehane. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. A quick question before we proceed. You may r efer to the following article for instructions on how to create new profile. Try the suggestions and let me know the result at your earliest convenience. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A.
User's post on February 23, In reply to GerieKennedy's post on February 23, Hi Garie, Thank you for reply. User's post on February 24, Hi Vardhaman, Well I tried what you suggested and it still doesn't work; however, it showed me a disabled add-in called "mssphtb. ANy other suggestions? In reply to GerieKennedy's post on February 24, Hi Garie, Thank for keeping us posted.
User's post on February 25, Still not working In reply to GerieKennedy's post on February 25, Hello, Thank you for keeping us posted. User's post on February 26, Hello, WEll, I did everything and I am still having a problem. In reply to GerieKennedy's post on February 27, Hi Gerie, Thank you for reply.
It seems like some third party application is causing this issue. What is the antivirus installed on the computer? This site in other languages x.
If you found this article helpful, and especially if you didn't, please use the feedback controls below to let us know how we can make it better. I get a "stopped working" error when I start Office applications on my PC.
Microsoft Excel has stopped working. Microsoft Word has stopped working. Microsoft Outlook has stopped working. Microsoft PowerPoint has stopped working. Microsoft Visio has stopped working. Microsoft Publisher has stopped working. Open any Office app, such as Word, and create a new document. To do this, follow these steps: Click the Search icon and type "run", then click the Run app that appears in the search results.
If this didn't resolve your issue, click the next header, below. To do this, follow these steps: For Windows Select the Start button. Type "settings" in the Search box. Select Windows Update.
Select Check for updates. If updates are available, select Install. For Windows Select the Start button. Select Check online for updates from Microsoft Update. If updates are available they should automatically be installed on your PC. For Windows 8. Click Change PC Settings.
Click Check for updates now. For Windows 7: Click Start. In the search results, click Check for updates. If updates are available, click Install. Select the button below to download and install the Office uninstall support tool. Download Follow the steps below to download the uninstall support tool according to your browser. Instructions on this tab apply to Outlook. Need more help?
Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback.
How to solve the error of Outlook not working? This post from MiniTool shows you reliable solutions. Besides, you can find more Outlook issues and fixes on the MiniTool website. The outlook is a commonly used platform for users to send and receive emails.
However, when using it, some users reported that they come across the error that Microsoft Outlook has stopped working. What may cause the error that Microsoft Outlook has stopped working?
In general, it may be caused by a lot of reasons, such as:. However, to solve the issue of Outlook not working is pretty important. So, in the following section, we will show you how to fix the error that Microsoft Outlook has stopped working Windows Once all steps are finished, check whether the issue that Microsoft Outlook has stopped working is fixed. Type Event Viewer in the search box of Windows, choose the best-matched one, and launch it. If you can identify the error, proceed to fix this error.
When managing data in Outlook, you may receive the error 0x This post shows how to solve the outlook error 0x