How to Use Attorney Reviews to Find the Best Lawyer for Your Case
Most people will turn to Lemon Law attorney reviews or legal directory sites, such as Avvo.com or LawInfo.com, to help them choose an attorney. Most people have never worked with a Lemon Law attorney, so checking directory listings and reviews seems to make the most sense.
Legal directory sites can be helpful, as can reviews, but only if you understand how to use them. You can and should read attorney reviews before selecting someone to represent you, as these reviews can tell you a lot about a firm and how it operates.
How to Use Lemon Law Attorney Reviews
Every law firm strives to get good reviews, because every attorney knows that good reviews are good for business. If an attorney has a ton of five-star reviews, they must be a good attorney, right?
The answer is not quite that simple. An attorney may be excellent in some areas of the law, but that does not mean they are right for your case. If you are filing a Lemon Law claim, you may want an attorney that specializes in Lemon Law, not an estate-planning attorney or personal-injury attorney who handles Lemon Law claims on the side.
Here are some things to do to get the most from Lemon Law attorney reviews:
- Read the lowest reviews first. Pay attention to issues that clients have, and how frequent they are. The most common complaints are a lack of communication, junior staff reaching out to clients instead of attorneys and long wait times for results.
- Check the dates of reviews. If a Lemon Law firm has not posted any reviews recently, or if current reviews are poor, it could be a sign that things within the firm have changed. Try to get a balanced view of what people are saying now instead of relying on glowing reviews from the past.
- Look for patterns in attorney reviews. Do a lot of reviews mention the same benefit or drawback to working with a law firm? This can help you get a sense of whether the firm is the right fit for you.
- Look for details on experience. If you have a problem with a Toyota, a Lemon Law attorney who has a lot of reviews that mention Toyota may be a better choice than one whose reviews mention other models. Experience with a particular manufacturer may make a difference in the outcome of your case.
- Go beyond on-site and Google reviews. Check Better Business Bureau reviews for lawyers in your area. Note that not all attorneys are accredited by the BBB, and accreditation should not necessarily be a factor in your decision. Look for the overall BBB rating and any complaints against the firm to get a bettter picture of how your experience might be.
Understanding Legal Directory Sites
A Lemon Law attorney directory, such as Avvo, LawInfo, Justia or FindLaw, can help you identify attorneys in your area, but you should know how these sites work.
Legal directory sites charge a fee to attorneys for their listings. On some sites, paying a higher fee will get an attorney to the top of the listings. Most people click the listings at the top, either because they are overwhelmed by choice or because they think the attorneys at the top may be the best in a given area.
This may be true, but the only way to know for certain is to look at reviews and check Better Business Bureau ratings. You can use legal directory sites to narrow down your choices. As you consider attorneys, ask yourself if Lemon Law is a primary part of their practice or simply a service they offer. Check to see if they have relevant experience with the brand of vehicle you own.
Remember that it costs nothing to call a Lemon Law attorney and get advice on your claim. Pay attention to who answers the phone. Is it an attorney, a paralegal, or someone in a call center? Can you speak directly to the attorney who will represent you? Think about your needs for communication and accountability, and whether you feel that you are getting reasonable representation for your claim.
We invite you to consider Bad Vehicle when you need a Lemon Law attorney. We provide free consultations, and there are never any out-of-pocket fees or costs for our services unless your claim is successful. You will work directly with the attorney who represents you, and we are always available to answer any questions you may have. To learn more about your Lemon Law rights, please contact us online or call us at 1-855-223-8344 today.